Repositioning Employee Engagement

Andrew Heath · August 27, 2015

Live discussion from Employee Engagement experts – 7th September @ 5.30pm

Does your organisation have 100% fully committed and engaged workforce? Could your employee’s motivation and engagement perhaps be better?  Let’s face it, most organisations have room for improvement in this area.

Firstly, many organisations just don’t know what their staff think because they don’t ask.  And then, for those who perhaps run an employee engagement survey, they may get few answers and come away feeling like the people who didn’t respond are likely to be the ones they most needed to hear from.  Then, even if you do get a good survey response, what comes next?  There is no magic bullet to solve the problems you have uncovered.

It turns out that improving employee engagement is a complex and subtle process that requires board level commitment, and ongoing learning and expertise throughout the company.

WeThrive employee engagement experts, Andrew Heath and Piers Bishop spend their working lives talking to people whose lot is to create or maintain an engaged workforce.  And they will be speaking, along with Janine Osmond Head of L&D at Salisbury NHS Foundation Trust, on a Radio broadcast on Engage for Success on 7th September at 5.30pm.  The subject of the broadcast is ”Repositioning Employee Engagement – Four Things you can change to Make it Work Better”.

The people Andrew and Piers speak with everyday want a workforce that really engages with the company and their work. That doesn’t just happen, of course; it’s a consequence of getting a lot of other things right, so since 2011 they have been working on a way to help HR and L&D people move employee engagement out of the realm of ‘good idea, but…’ and into the very heart of the people-management efforts.

Janine is in the ‘interesting’ position of trying to help NHS staff stay engaged with their work at a time when the organisation is under more pressure than ever to deliver more with less.

These three will be giving the benefit of their expertise in a broadcast on the Engage for Success website on 7th September and it will also be available to listen to any time after the event.

Meanwhile, here are Andrew and Piers’ top four suggestions for rebooting employee engagement which they will discuss in more detail on the show.

Make it desirable to take part in a survey

If you are setting up an engagement survey for your employees sure they understand that the payback for taking part will be that their working lives will get better. We’ll be talking about our top tips for 100% response on the show.

Make it personal

Each staff member will be experiencing some difficulties at work – there will inevitably be knowledge gaps, training needs, etc and other insecurities or worries that occupy their minds. Some of these issues will be common to whole groups, but others will be specific to individuals, so you need to get individual-level data from your survey and feed it back with through 1:1 meetings.

Make it specific and actionable

Ban any vague, abstract, waffly or jargon terms from the engagement exercise. Action is what counts; we need to know what is getting in people’s way at work, and what, in practical terms, can be done to improve that. So, in the survey let’s ask practical questions to find out how much of the time people have what they need to thrive at work. And then use their insights to improve things.

Make it vital to the C-suite

We know that there is an issue with employee engagement in many boardrooms, and while there is some progress being made on that you still have to be able to prove its value to the CEO. You will need an engagement measure that gives you direct, practical feedback at an individual level, and then use KPIs to show what has been achieved.

About E4S

Engage for Success is a movement committed to improving employee engagement in the workplace throughout the UK.  This movement is widely supported across the UK, involving the public, private and third sectors. Organisations supporting the movement account for more than 2,000,000 people.