A Debrief and Q&A on The Future of Banking

Thurs, 26th May 2022 at 10 – 10:40 AM | BST

Watch the Recording

Personalised experiences has become an expectation for many customers, especially in banking and financial services. However, the impact of Covid-19, the global financial crisis and the Great Resignation has made this an increasingly important priority for employees as well.

Deloitte’s latest report, “The Future of Banking: The Employee Experience (EX) Imperative” outlines exactly why employers must invest in building a competitive and desirable employee experience for their people. The benefits are clear: by adopting a best-in-class EX, companies can increase their profit per employee by four times. But how can organisations effectively translate this to action?

Watch the Recording

Join Andrew Heath on Thursday 26th May at 10AM to dive into the report and learn exactly how to create a best-in-class employee experience for your people.


  • What is EX?
  • Identifying individual needs
  • Prioritising retention, engagement, wellbeing and D&I
  • Best practices for your EX
  • How to deliver a best-in-class personalised EX